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The real pictures
If I made an order, could you send me the item pictures without watermark?
Of course, We could send you the item pictures without watermark if you want, but you have to tell us when placing your order.
Do you do wholesale and drop shipping?
Yes,just put in your customers\' address when placing the order,we could send the goods to your customers directly and won\'t leave information about us if you\'d like to.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
How can track my parecl?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
Can I mix colors at the same style item?
Yes, usually many items have some different colors. So if you want to mix in different colors, please remark which colors you want and when placing your order. If not, we usually just send you the item colors as shown that you order.
Do I need to pay import tariffs?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. you can leave a message to us how much value you would like to declare when place the order about .
Item will ship by China Post Registed Air Mail free, and normally will arrive in 15-26 business days (not include weekend and holiday). But sometimes goes to 25- 30 days and more for remote area. That is depends on the freight in different countries. We also support the following shipping method.
International buyers please note:
a. Import duties, taxes and charges are no included in the item price or shipping charges. These charges are the buyer.
b. Please check with your countries customs office to determine what these additional costs will be prior to bidding/buying.
All items will be shipped to buyer\'s aliexpress address. Before you pay, please make you\'re your address in aliexpress match the address you would like us to ship to. Ship within 1 business day once payment completed. We do not ship on weekend or public holidays.
Buyers are responsible for additional COD charges , VAT, Customs fees, and Duty for importation (if any).
We will hand your package as soon as posible, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, we are not going to accept any more changes to your order.
Returns & Warranty:
Refunds given only if item DOA and cannot be replaced via ESCROW. If so, Please contact us with 5 days since you receive the item and and return to us within 30 days from the delivery date for exchange or refund.
Return shipping fee is the responsibility of buyer unless the return is a result of our mistake. And all NON- seller mistake returns for refund are subject to 20% re-stocking fee.
If you need return, please contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
We only accept payment via Escrow of AliExpress named Alipay.
All major credit card are accepted through secure payment Escrow. Such as, credit card, Bank Transfer, Western Union, and so on. Please make sure to confirm the order when you receive the items in a good condition, because when you place a order, your money is transferring into the Escrow, not our account.