1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars. And pls tell us, we will give you $2 DISCOUNT for your next order.
2. If you don\'t satisfied with our porducts, pls contact us before you leave negative feedback. We guarantee we will 100% solve any problem for you.
1. Preparing Time: we need 3-7working days to prepare your order according to our numerous orders every day.
2. Free Shipping For Worldwide
About Customs Duty
In consideration of our customers\' benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can\'t guarrantee no tax fee and will not bear any tax fee. We will put on as less as possible money on the package in order to makes you no any tax do our best. We sincerely apologize for any inconvenience this may cause you.
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.
Please remember to leave your contact number, this is required for any shipping.
If your parcel not arrive at your place within the delivery time due to customs or any other problem,you are very like it,you can told us,we will extend the delivery time,thanks.
If you are not 100% satisfied with the quality of your purchase from IKAI, you can return or exchange your items within 30 days from the delivered date.
- 1. Items received within 30 days from the delivered date.
- 2. Items received unused, no damaged and in original package.
- 3. Return shipping fee is paid by buyer
Attention: we can’t accept the exchange or canceling after your order has been shipped.
If you have any question regarding return policy, please feel free to contact us!